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  1. Originally posted by drewhigginsAnd there should be no reason they can't replace it within warranty.


    A replace is in order I feel.
  2. Originally posted by germcevoy[..]

    A replace is in order I feel.


    Fight that until they give you one. Don't let them stuff you around.
  3. Originally posted by drewhiggins[..]

    Fight that until they give you one. Don't let them stuff you around.


    they guy on the phone was pretty sound. Didn't run me through the whole troubleshooting thing and didnt ask dumb questions like 'did you purchase your music from itunes?' No I didn't but is that relevant to a hard-drive failure?
  4. Originally posted by germcevoy[..]

    they guy on the phone was pretty sound. Didn't run me through the whole troubleshooting thing and didnt ask dumb questions like 'did you purchase your music from itunes?' No I didn't but is that relevant to a hard-drive failure?


    That's a good start. Some are complete knobs but others are pretty good on their subject. If you tell them the iPod has failed and that it's just resetting in a loop then they won't run you through (cause you're pretty peeved off anyway and can't be bothered listening to instructions). As a general rule, when I get something new I never bother reading the manuals. Just get straight into it and if it doesn't work the right way only then do I read the manual. I think they've given you a refurbished one - or is it your original?

    At most computer and repair shops, what they'll do is get your system set up and going, then they leave it going for 24 hours and not touching it - the right thing to do would be to actually play with it and then say "Oh that's the problem".

    'did you purchase your music from itunes?' No I didn't but is that relevant to a hard-drive failure?


    I remember someone told me about their new video iPod that the woman said at the Apple Store that it's likely unless all music is purchased from iTunes that you got a virus. Uhhhhh - MP3s can't get viruses. Windows Media files can but not MP3s.
  5. well my empty box will be here in a few days. Heres hoping that it won't take long. The thing i'm most pissed about though is that I had about 10 DVD's saved on the hard-disc that I didn't get a chance to burn. All gone. Dissapeared without a trace
  6. Originally posted by germcevoywell my empty box will be here in a few days. Heres hoping that it won't take long. The thing i'm most pissed about though is that I had about 10 DVD's saved on the hard-disc that I didn't get a chance to burn. All gone. Dissapeared without a trace


    Never rely on an iPod. Put your stuff on and get it off as soon as possible.
  7. Originally posted by germcevoywell my empty box will be here in a few days. Heres hoping that it won't take long. The thing i'm most pissed about though is that I had about 10 DVD's saved on the hard-disc that I didn't get a chance to burn. All gone. Dissapeared without a trace


    The empty box again?! Hope they do something other than upgrading/reinstalling latest firmware this time!

    And Drew...your avatar makes me nervous
  8. Originally posted by Ali709[..]

    The empty box again?! Hope they do something other than upgrading/reinstalling latest firmware this time!

    And Drew...your avatar makes me nervous


    yup the whole empty box procedure. Urrghh.

    Drew needs to edit his avatar. Have Bono bouncing 5 times then another shot of him collapsed on a chair gasping for breath
  9. I'm gonna leave it like it is.
  10. Originally posted by germcevoy[..]
    Drew needs to edit his avatar. Have Bono bouncing 5 times then another shot of him collapsed on a chair gasping for breath


    LOL!

    All gone a little MacPhistfly....
  11. Originally posted by djrlewis[..]

    LOL!

    All gone a little MacPhistfly....


    thats true
  12. Well, I made the mistake of unplugging my iPod last night, and I had to completely restore it! Not an apple problem, just my stupidity and tiredness (I was doing this at 4:00 in the morning). Luckily I had everything backed up. So here's a warning---Always eject your iPod before unplugging the USB
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U2start is run by fans for fans. Help us reduce personal costs. Consider to make a donation to support us.
U2start is run by fans for fans. Help us reduce personal costs. Consider to make a donation to support us.
U2start is run by fans for fans. Help us reduce personal costs. Consider to make a donation to support us.