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  1. We need more info.

    What browser (name and version) do you use?
    Do you have javascript enabled?
    Does the rest of the site work?
    Do you get any error messages?

    Without this information we dont know where to look
  2. Originally posted by Risto:We need more info.

    What browser (name and version) do you use? IE 7
    Do you have javascript enabled? how do i check on that?
    Does the rest of the site work? yes
    Do you get any error messages? no

    Without this information we dont know where to look


  3. Ìf the rest of the site works, you have javascript turned on.
    Could you try clearing your browser cache?
    Also disable any toolbars you dont really use (if you have them).

    Thanks for reporting If its an issue on our side we will fix it ASAP That wont be before next week though

    EDIT:
    Found some issues on our side, will keep you updated!
  4. Originally posted by Risto:Ìf the rest of the site works, you have javascript turned on.
    Could you try clearing your browser cache?
    Also disable any toolbars you dont really use (if you have them).

    Thanks for reporting If its an issue on our side we will fix it ASAP That wont be before next week though

    EDIT:
    Found some issues on our side, will keep you updated!


    thanks for the quick reply and support
  5. Ok, reworked some more of the catalogue. Seems a code library we are using has a bug / glitch / whatever. But i think i have fixed it now.

    Can you confirm that it is working now?
  6. Originally posted by Risto:Ok, reworked some more of the catalogue. Seems a code library we are using has a bug / glitch / whatever. But i think i have fixed it now.

    Can you confirm that it is working now?


    it diesnt appear to be working
  7. Does it start working when you click on a tour on the left of the catalogue?

    Sorry for the inconvenience

    Have you considered upgrading to IE8? Although IE7 should work, it does on my computer
    Will proceed to find a solution anyway!

    On which platform are you? XP or Vista? Then i can have a more accurate look.
  8. Originally posted by Risto:Does it start working when you click on a tour on the left of the catalogue?

    Sorry for the inconvenience

    Have you considered upgrading to IE8? Although IE7 should work, it does on my computer
    Will proceed to find a solution anyway!


    no it doesnt start working when i click on a tour
    i guess i can try upgrading to ie 8 if you think it will help...
  9. Well, just upgrading for u2start is not really fair . Its up to you, IE8 should be an improvement in general though. On the other hand: our intention is to make it work on all modern browsers

    On which platform are you? XP or Vista? Then i can have a more accurate look at the problem.
  10. Originally posted by Risto:Well, just upgrading for u2start is not really fair . Its up to you, IE8 should be an improvement in general though. On the other hand: our intention is to make it work on all modern browsers

    On which platform are you? XP or Vista? Then i can have a more accurate look at the problem.


    well i've got no problem downloading it if it'll be better
    im on vista
  11. Just checked on IE7 on Vista. Works fine here

    Can you try starting Internet Explorer without add ons?

    Just type internet explorer in the startmenu and you will find that option
  12. Originally posted by Risto:Just checked on IE7 on Vista. Works fine here

    Can you try starting Internet Explorer without add ons?

    Just type internet explorer in the startmenu and you will find that option


    when i do that it does that thing where it doesn't know what program to open it with and gives you a list to choose from, so i clicked internet explorer and then it tries to get me to download something (i think it was internet explorer) so i tried downloading it and it didn't know what program to open that with, so i restarted my computer and went to ie and the same thing happened! it wouldn't open unless i chose it from the little start up menu thingy, and the same thing was happening with a lot of my other programs....
    so basically i've come to the conclusion that my computer is broken or something....


    but i got it to load right on my mom's computer

    sorry to have wasted your time
Contribute to the U2 community with uploading photos or by telling us which shows you have visited.
Contribute to the U2 community with uploading photos or by telling us which shows you have visited.
Contribute to the U2 community with uploading photos or by telling us which shows you have visited.
Contribute to the U2 community with uploading photos or by telling us which shows you have visited.