EXP
Active topics
2015-11-10 - Paris
 Tour: Innocence and Experience tour
Songs played: 25
Audio recordings: 4
  1. Dear Kieran,

    We are contacting you to inform you that U2 at AccorHotels Arena has been cancelled (I've removed my order no. here).
    Please acknowledge receipt of this email by
    CLICKING HERE

    We are an online ticket marketplace and will need to return the tickets to the original seller so that they can claim a refund on their original purchase. Therefore, you will only be refunded if you return the tickets to us by 27/11/2015. Unfortunately, tickets with a post stamp later than 27/11/2015 will be not be accepted. In order to ensure tickets are received in time, we recommend that you use a trackable postage method to return the tickets to us. Any tickets not returned in time will not be eligible for a refund. Please note that we are unable to refund you for the return postage.

    Please return the tickets to the address below and include a note with your (I've removed my order no. here) and email address:

    VGL Support Services Ireland LTD – U2
    Kilmurray Business Park
    National Technology Park
    Plassey, Castletroy
    Limerick
    V94 RX49
    Ireland

    If you received an e-ticket or have not got your tickets yet, we will refund you automatically within the next 7 working days.

    We apologise for any inconvenience this may cause.
  2. Interesting. Even though Viagogo is indeed not the official ticket promoter, they do have very close ties with all official ones. But yeah hold on to them until there's something official.
  3. Originally posted by Remy:Interesting. Even though Viagogo is indeed not the official ticket promoter, they do have very close ties with all official ones. But yeah hold on to them until there's something official.
    I haven't even received the one for the 14th yet as I was supposed to collect it in Paris !!
  4. Oh there's more !!

    If you received an e-ticket or have not got your tickets yet, we will refund you automatically within the next 7 working days.

    We apologise for any inconvenience this may cause.
  5. Nasty looking e-mail Kieran...

    But maybe it is their system that has to give up on tickets that are in the past. I am afraid you have to do one of the hardest things, and that is "wait." Wait until an official announcement is made. If shows are cancelled, you will get your money back - but that is not something you need to take care of today, so it seems.
  6. Originally posted by BigGiRL:Nasty looking e-mail Kieran...

    But maybe it is their system that has to give up on tickets that are in the past. I am afraid you have to do one of the hardest things, and that is "wait." Wait until an official announcement is made. If shows are cancelled, you will get your money back - but that is not something you need to take care of today, so it seems.
    This is what they said on Saturday:

    Dear Kieran,

    Due to recent events in Paris, it is possible the event you have purchased tickets for will be postponed or cancelled.

    We are monitoring the situation and will update you with more information as soon as we know.

    Best regards,
    viagogo Team
  7. Well I'll get through Monday & Tuesday's shows and see if u2.com wake up and announce something. Anyone got any contact with TM.fr ?
  8. Originally posted by treasure:Well I'll get through Monday & Tuesday's shows and see if u2.com wake up and announce something. Anyone got any contact with TM.fr ?
    Yeah they say that they announce something in the following days. (or said: yesterday)
  9. Cool I guess we'll know soon so. I hope they announce it before Saturday though so that at least we'll know that the last show of the tour is the last show of the tour !!
  10. That is too bad! They will automatically refund you for the ticket of the 14th

    But if Paris shows will go ahead, there will also be new tickets...

    Or, in the words of Lenny, "it ain't over, until it's over..."
  11. I see the unofficial Paris HBO broadcast is now the official HBO broadacast according to u2.com
  12. Where do you see something like that?
Contribute to the U2 community with uploading photos or by telling us which shows you have visited.
Contribute to the U2 community with uploading photos or by telling us which shows you have visited.
Contribute to the U2 community with uploading photos or by telling us which shows you have visited.
Contribute to the U2 community with uploading photos or by telling us which shows you have visited.