Originally posted by dukeBG:[..]
Don't forget to post your Order ID number from Ouroboros Payment Gateway e-mail. Ask them do they accept this order and when they will send you confirmation e-mail. Also ask them when they will send the tickets by post...
Of course don't forget to show us Ticketpro answer...
Originally posted by yuri31:can I send this? :
Good afternoon
I have been having troubles with the presale for U2's concert in Zagreb on August 10th. I got 4 tickets to my basket and when I tried to pay for them, there was an error saying the payment from the credit card could not be accepted. I tried it with a few different credit cards but I would either get other errors (their numbers were 502, 503, 504) or the page would not work. There are 8 orders in my profile now, I managed to pay for none of them because of the server and page problems. When I go to my profile on your site I can not find the option neither to cancel the orders which had been made nor to pay for them. I would like to cancel the orders and confirm only one of them.
At 16:34 and 16:37 I received two e-mails from you claiming the order number 33554 had been approved, but my profile on your site says the order is cancelled.
Here are the details of the orders shown in my profile:
Transaction number Date&Time Payment Delivery
32367 3/25/2009 3:28:51 PM Ready to pay Ready to delivery/pick up
32774 3/25/2009 3:59:10 PM Ready to pay Ready to delivery/pick up
32837 3/25/2009 4:02:03 PM Ready to pay Ready to delivery/pick up
32964 3/25/2009 4:06:47 PM Ready to pay Ready to delivery/pick up
33058 3/25/2009 4:11:13 PM Ready to pay Ready to delivery/pick up
33195 3/25/2009 4:16:42 PM Ready to pay Ready to delivery/pick up
33554 3/25/2009 4:28:55 PM Payment canceled Delivery canceled
33810 3/25/2009 4:47:57 PM Payment canceled Delivery canceled
I am not sure about what is going on with the orders and I would like you to help me to solve this problem out.
Yours sincerely
Jaroslav Kačur
Originally posted by djrlewis:[..]
Change the 'I am not sure....' line to
'Please can you confirm by return to this e-mail that my payment as detailed above has been successfully received and I now have completed my order for 4 GA tickets to the U2 360 Tour Concert on August 10th. Also that all other orders in my basket have been cancelled at no further cost to myself.'
And you have a winner.
Send it
Originally posted by yuri31:[..]
I'll change the GA thing to 4 1000KN tickets and I'll see what happens
thanks a million
Originally posted by Hoosier2012:Can you get two tickets for different sections in one order? Say, a cheap (top-level) seat (for my dad) and a GA for me- in the same order?
Originally posted by Hoosier2012:So, if I get a GA for myself, but I'm the only person that I know in the GA section, and I get in really early, but need to go out (like to the bathroom or get some food or something), is there any way to hold my spot? or will I just have to trust the kind-heartedness of U2 fans?