Originally posted by KieranU2:You pay that for the phone, which is actually extremely cheap for a high-end smartphone, and then get a SIM-only. I only pay £12.90 a month and I almost get unlimited everything apart from minutes. So really, it isn't that expensive after all.
Originally posted by KieranU2:Exactly. Even then, if you go into Carphone Warehouse – who are an absolute rip-off anyway – they charge £399 for the phone (the N4 that is) and will then subsequently charge you dozens a month. You'll end up paying nearly a grand by the end of it.
I love being with Three and having a one-month rolling contract. I can cancel when I like, not that I'm going to do that any time soon. Yeah, Three have some network issues but I can get over it. The price satisfies me enough not to leave because of that. Talking of network issues, have you ever read the Facebook page when the service is down? It's hilarious. Full of people demanding compensation because they can't call or text for six hours. Total nutjobs.
Originally posted by germcevoy:[..]
I've so far found the network to be grand but the company itself have been terrible on any occasion that I've had to contact them.
Originally posted by KieranU2:[..]
So have I. Yeah, I've read the customer service is appalling.
Originally posted by Ross1441:[..]
I'm not sure if you're still talking about Three, but I've always found their customer service to be pretty good. They've made 2 mistakes in the time I've been with them and they always got it sorted out in one phone call. Hell I even called up in the middle of a contract once, asked for more stuff, and they just gave me it with no extra charge!